Charles Austen L Series Dirty Water Pumps

Shipping Rules

We have several different ways of shipping available on our website for you to select when you go through to checkout

• We use Evri for our Economy Service this can take between 2 and 5 days. This service starts from £4.90. Evri collect from us on a Monday and Thursday which is a Tuesday and Friday delivery to you
• We use DPD and DX for our premium/standard service which is a next working day delivery this service price starts from £7.95. This is collected from us Monday through to Friday, We cannot Guarantee it will be a next day as it is courier dependant
• We use Dx Freight for our standard large service for things like pipe lengths and larger items This service is £19.95. This is on a next working day delivery and is Monday through to Friday.
• We use APC for our Fish delivery service this service is £35. This is an overnight service. Koi will be scheduled to arrive between 8.00am – 12:00 midday. You also MUST be in to sign for the koi. Delivery days are Wednesday, Thursday & now Fridays and will always be pre arranged with you
• Some larger items and bespoke items are dropped shipped to speed up delivery
• We also ship from our suppliers this is to speed up delivery
• We also offer Free Delivery on orders over £100 excluding lengths of pipe and live fish
• Live fish are sent with APC and have a price of £35.00. More than 1 Koi can fit in a box
• All our shipping companies do give us tracking information that you should receive by email this includes any orders we drop ship.